Hi Dani, Any issues redeeming a gift card must be directed to TangoCard. There is an email & phone number at the bottom of your gift card email to contact them about any issues. We'd be happy to send the information to you if you'd like!
and we want to remind you that Crowdtap® has charitable organizations you can donate your points to when you redeem! Name your favorite charity in the comments below and members, check out your options at